These terms and conditions apply to the renting of all products of CaroDeco. By making a reservation or renting one or more products you accept these terms and conditions and agree to comply with them.
The CaroDeco products (party decoration packages and accessories) are for hire, not for sale. Accessories are only rented to complement a package.
No exceptions, sorry. The products are hired for own personal use only.
The rental period is max. 24 hours. Any late return will be subject to additional rental charges.
For contact information of CaroDeco, see Contact.
Simply email or call to check availability of the desired package for your date(s) and to make a reservation (email: firstname.lastname@example.org, tel. 0400-352735). You can use French (the Belgian owner’s mother tongue), English or Finnish and CaroDeco will do its best to reply in the same language – although especially Finnish is still under improvement. So apologies for any mistakes in English or especially Finnish!
All reservations will be confirmed by email. A reservation is not confirmed and will not be confirmed before receiving the reservation fee (see Reservation Fee below).
No modifications are accepted later than 8 days prior to the reserved date.
A reservation fee of 50 euros must be paid before CaroDeco can confirm your reservation. The reservation fee is part of the charge so normally it will be deducted from the total price. However, see Late Cancellations below.
The reservation fee can be paid in cash at CaroDeco or to the bank account of CaroDeco. You should include (i) your name, (ii) the words “reservation fee”, (iii) the name of the party package that you are renting, and (iv) the date of your party (dd.mm.yyyy) in the message field of the bank transfer.
Prices for renting the products are displayed on the CaroDeco website next to each decoration package and accessory. All prices include VAT 24 %. The prices are valid until further notice.
The payment of the total price (incl. also any additional services you may have chosen, see below for additional services) has to be made at CaroDeco when picking up the products at the latest.
See also Late Cancellations below.
If a reservation is cancelled 2-7 days before the reserved date, the reservation fee (see Reservation Fee above) will not be returned.
If the reservation is cancelled 1 day before the reserved date, or later, (or if cancellation is not communicated at all), the total price for the reserved items must be paid. Naturally, in such a scenario any paid reservation fee (see above) will be deducted from the total price.
Deposit (Guarantee) & Damages
A deposit of 100 euros must be paid at the latest when picking up the decorations. The deposit works as a guarantee and is not part of the total price. However, the deposit will be returned to you after the party once CaroDeco has examined the returned items and determined that none are missing or damaged. If items are missing and/or damaged, only part of the deposit, if any, is returned to you, depending on what is missing and/or damaged.
The deposit does not preclude your liability for the full damage if the latter is greater than the deposit. In such a scenario, the deposit will be deducted from the final damages amount to be paid to CaroDeco.
We regret that for the moment only cash is accepted at CaroDeco Heikintori (no debit or credit card). However, if there is sufficient time before the party, you can also make a bank transfer to CaroDeco’s bank account. Please always contact CaroDeco before making any bank transfers.
CaroDeco also sells gift cards so CaroDeco decoration packages and accessories can easily be given as gifts. The gift cards are ideal gifts from friends, parents and grandparents. The gift cards can be purchased for any amount. They are valid for 12 months from the purchase date. Naturally, they can only be used at CaroDeco.
Note that a gift card is only a way of making a payment, and that you still need to make a reservation for the items you are renting for a particular date (see Reservations above).
Number of Guests (Children)
Each package (except the Spa Party package, see below) is equipped and priced for 10 guests (guest=child), including the guest of honor (=your child), but for a small fee per each additional child they can be extended to a maximum of 20 guests (the fee depends on the package; see the various packages for details). If you have more than 20 guests, please contact us for a quote.
Notwithstanding the above, the Spa Party
package is equipped and priced for only 6 guests, including the guest of honor, but for a small fee per each additional child (see the package for details) it can be extended to a maximum of 10 guests.
Please contact us at least 8 days prior to your party to confirm your final guest count if more than 10 guests. We will use this number to determine appropriate quantities of chair covers, plates, etc. and we will charge accordingly. Changes closer to the reserved date cannot be taken into account.
If you have fewer than 10 guests (fewer than 6 guests for the Spa Party), including the guest of honor, you will still be charged the regular price.
Age of Guests (Children) and Adult Supervision
CaroDeco party decoration packages and decoration accessories are for children 3 years and older, except the Tea Party
package which is for children 4 years and older. The Spa Party
package is recommended for children 6 years and older.
Naturally, adult supervision regarding the decorations is needed. The decorations are not toys.
Warning: As the decorations contain also small parts, there is a choking hazard, and so children under 3 years old must not be allowed to touch the decorations.
The decorations are hired for max. 24 hours. Pick up and return of the decorations is at CaroDeco at the Heikintori shopping center (2nd floor) in Tapiola (address: Kauppamiehentie 1, 02100 Espoo). Please click here
for a map. As CaroDeco Heikintori is open only by appointment, you must make an appointment for the pick up and return. Normally, the return time is agreed already at the pick up.
It is strongly advised to come by car, max. 2 persons (the decorations take up a lot of room), and to use the parking from where it is a short distance to CaroDeco. of the Heikintori shopping center, and to drive up until the 3rd level of the parking parking. CaroDeco has a cart to move the decoration items between the parking and CaroDeco. The parking costs only 1e for the first hour.
At pick up a short instruction how to assemble and display the decorations will be given.
All our tablecloths, chair covers and other fabric must be returned without cleaning them. Please let us know when returning them if there is a big stain and what caused it so we will try to find the appropriate way to remove it. It is not necessary to do the dishes, you can bring them back dirty in the box given to you when picking up and CaroDeco will wash them.
At the latest the next day after the return of the decorations CaroDeco will check that you have not forgotten to return anything and that there is no damage to any item.
Any late return will be subject to additional rental charges.
CaroDeco Heikintori is open only by appointment. No pick up or return of the products is possible without an appointment.
CaroDeco can also (i) deliver the decorations to you or (ii) come to take the decorations back to CaroDeco (see the decoration packages
for prices of additional services).
The additional services are available within 15 km of CaroDeco Heikintori.
Please have a look at the photos of your chosen package on the CaroDeco website to see how the decorations are meant to be assembled and displayed. At pick up a short instruction how to assemble and display the decorations will be given. The decorations are designed to be easy to assemble and display. No tools or force are necessary – nor should they be used. Please call us if you have any questions.
Please take extra care when packing/unpacking and moving the items. The items are decorations and some of them are easily breakable. Please do not place anything on top of them e.g. in the car. Please note that some of the items are heavy (e.g. the tables, see details
) so you may need help to move them.
As we want to keep the high quality of our tablecloths, chair covers, costumes, etc., serving food with tomato sauce or ketchup is not allowed.
CaroDeco Heikintori is open only by appointment. Note, for example, that no pick up or return is possible without an appointment.
CaroDeco reserves the right to change plates, glasses, runners and other items which are listed as included in the party packages (or shown on the photos of the party packages), according to the age of guests. This is for easy handling and fewer accidents. For example, for 3-year old guests, we will not give plastic wine glasses but plastic cups matching the color of the chosen theme. The same right is reserved for product development reasons.
We do not want to place any extra stress on you on your child’s big day, which is why CaroDeco has designed these extensive packages to help you throw the perfect bash. However, we ask you to take a minute and explain to your guests that our party decorations for chairs, tables and walls are not for use during the party but ONLY FOR DECORATION purposes. Thank you for your understanding.
By making a reservation or renting CaroDeco products you agree with these terms and conditions. They will be attached to the rental agreement.
Please ask us for clarification if you have any questions regarding these terms and conditions before making a reservation.