General


These terms and conditions apply to the renting of all products of CaroDeco. By making a reservation or renting one or more products you accept these terms and conditions and agree to comply with them.

The CaroDeco products (party decoration packages and accessories) are for hire, not for sale. Accessories are only rented to complement a package. No exceptions, sorry. The products are hired for own personal use only.

The rental period is max. 24 hours. Any late return will be subject to additional rental charges.

For contact information of CaroDeco, see Contact.


Reservations


Simply email or call to check availability of the desired package for your date(s) and to make a reservation (email: info@carodeco.fi, tel. 0400-352735). You can use French (the Belgian owner’s mother tongue), English or Finnish and CaroDeco will do its best to reply in the same language – although especially Finnish is still under improvement. So apologies for any mistakes in English or especially Finnish!

All reservations will be confirmed by email. A reservation is not confirmed and will not be confirmed before receiving the reservation fee (see Reservation Fee below).

No modifications are accepted later than 8 days prior to the reserved date.


Reservation Fee


A reservation fee of 50 euros must be paid before CaroDeco can confirm your reservation. The reservation fee is part of the charge so normally it will be deducted from the total price. However, see Late Cancellations below.

The reservation fee can be paid in cash at CaroDeco or to the bank account of CaroDeco. You should include (i) your name, (ii) the words “reservation fee”, (iii) the name of the party package that you are renting, and (iv) the date of your party (dd.mm.yyyy) in the message field of the bank transfer.


Prices


Prices for renting the products are displayed on the CaroDeco website next to each decoration package and accessory. All prices include VAT 24 %. The prices are valid until further notice.

The payment of the total price (incl. also any additional services you may have chosen, see below for additional services) has to be made at CaroDeco when picking up the products at the latest.

See also Late Cancellations below.


Late Cancellations


If a reservation is cancelled 2-7 days before the reserved date, the reservation fee (see Reservation Fee above) will not be returned.

If the reservation is cancelled 1 day before the reserved date, or later, (or if cancellation is not communicated at all), the total price for the reserved items must be paid. Naturally, in such a scenario any paid reservation fee (see above) will be deducted from the total price.


Deposit (Guarantee) & Damages


A deposit of 100 euros must be paid at the latest when picking up the decorations. The deposit works as a guarantee and is not part of the total price. However, the deposit will be returned to you after the party once CaroDeco has examined the returned items and determined that none are missing or damaged. If items are missing and/or damaged, only part of the deposit, if any, is returned to you, depending on what is missing and/or damaged.

The deposit does not preclude your liability for the full damage if the latter is greater than the deposit. In such a scenario, the deposit will be deducted from the final damages amount to be paid to CaroDeco.


Payment methods


We regret that for the moment only cash is accepted at CaroDeco Heikintori (no debit or credit card). However, if there is sufficient time before the party, you can also make a bank transfer to CaroDeco’s bank account. Please always contact CaroDeco before making any bank transfers.


Gift Cards


CaroDeco also sells gift cards so CaroDeco decoration packages and accessories can easily be given as gifts. The gift cards are ideal gifts from friends, parents and grandparents. The gift cards can be purchased for any amount. They are valid for 12 months from the purchase date. Naturally, they can only be used at CaroDeco.

Note that a gift card is only a way of making a payment, and that you still need to make a reservation for the items you are renting for a particular date (see Reservations above).


Number of Guests (Children)


Each package (except the Spa Party package, see below) is equipped and priced for 10 guests (guest=child), including the guest of honor (=your child), but for a small fee per each additional child they can be extended to a maximum of 20 guests (the fee depends on the package; see the various packages for details). If you have more than 20 guests, please contact us for a quote.

Notwithstanding the above, the Spa Party package is equipped and priced for only 6 guests, including the guest of honor, but for a small fee per each additional child (see the package for details) it can be extended to a maximum of 10 guests.

Please contact us at least 8 days prior to your party to confirm your final guest count if more than 10 guests. We will use this number to determine appropriate quantities of chair covers, plates, etc. and we will charge accordingly. Changes closer to the reserved date cannot be taken into account.